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FAQ: COVID-19 and my dog - What's right now?
In diesem FAQ wollen wir Klarheit zu diversen Fragen rund um COVID 19 und unsere Hunde bringen.
William Walker’s 5 favourite dog movies
For some time now, everything has changed. The streets are empty, the Italian on the corner has closed the pizza oven and even in the best weather people are urged to stay at home! In fact, this is...
Photo Shooting at the Dog Beach
Photo series @elcarlosylalou // Photo shooting at the Elbe Together with Louisa and her Continental Bulldog Carlos (@elcarlosylalou) we went to the beautiful Elbe beach in Blankenese in the w...
From now on we will publish a photo on our blog every month. Our first photo of the month is by @lovely.princess_dalmatian.maya Send us your photos, tag us or use #wwmoments to get into ...
Dear dog lovers, the coronavirus has definitely put us all in a pretty tight spot. We are encouraged to spend as much time at home as possible. Therefore, meeting other dog owners or attending dog...
Before after comparison: Washing William Walker products
After a lot of #wwmoments your William Walker collar might look like this: One benefit of paracord is that it doesn’t rot when getting wet and that it dries quickly. Therefore you can ea...
Supporting a young start-up
Are you interested in products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place, because we are a family business from Hamburg founded in 2018.
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Frequently asked questions
Which countries does William Walker ship to?
We ship worldwide to all countries. Detailed information about shipping conditions can be found here.
What does shipping cost?
We offer free worldwide shipping for orders over €149. Shipping costs for orders below €149 vary depending on the shipping country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
What are the rules for exchanges and returns?
To let you personally experience the quality of our products, we offer a 14-day return policy. For a hassle-free and smooth return process, we have a returns portal available for you. Here, you can obtain a prepaid return label for a fee. Alternatively, returns can also be made with a shipping service of your choice. If you wish to exchange a product, simply reorder the new item and return the other product via the returns portal.
