Care instructions Prestige collection
The covers can be washed on the wool cycle and with the Ultra Sensitive Refresh detergent in the washing machine. Then allow both covers to air dry. We advise against too frequent cleaning in the washing machine, as this can damage the fine woven fabric.
Note: We do not recommend cleaning the bed filling in the washing machine, as the visco flakes retain a lot of water, which means that the drying process can take a long time. If your dog tends to wet the bed, we recommend putting the inner cushion in a plastic bag to provide additional protection for the filling. A thick bin liner is also suitable for this.
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Frequently asked questions
Which countries does William Walker ship to?
We ship worldwide to all countries. Detailed information about shipping conditions can be found here.
What does shipping cost?
We offer free worldwide shipping for orders over €149. Shipping costs for orders below €149 vary depending on the shipping country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
What are the rules for exchanges and returns?
To let you personally experience the quality of our products, we offer a 14-day return policy. For a hassle-free and smooth return process, we have a returns portal available for you. Here, you can obtain a prepaid return label for a fee. Alternatively, returns can also be made with a shipping service of your choice. If you wish to exchange a product, simply reorder the new item and return the other product via the returns portal.
