Return Policy
Accidentally chose the wrong size or color, or just want to cancel your purchase? Send the product back to us within 30 days of receipt, unused and in its original packaging, for a new product or a refund of the purchase price.
The cost of return shipping is the responsibility of the buyer. Any shipping costs incurred, by re-shipping back to the buyer in the event of an exchange, will again be borne by William Walker.
The package may be returned using a shipping carrier of your choice. We recommend shipping as an insured package with tracking number. Please send the package to the following address:
lasting brands GmbH
- Return William Walker -
Stresemannstraße 375 House 11
22761 Hamburg
Germany
To ensure a quick processing of your return or exchange, please enclose the official return form with your order number, your name and an info if you want a refund or exchange.