In the development of the dog cushion, we have consciously paid attention to making the dog cushion as easy to clean as possible.
The noble outer fabric is very easy to clean. Damp sponges with soapy water can be used for external cleaning without hesitation. Simply shaking it out is sufficient to remove coarse dirt and dog hair.
Washing machine cleaning:
Both the cover and the inner cushion can be conveniently cleaned in the washing machine up to 40°C. For easy removal of the inner cushion, the zipper is located on the long sides of the cushion.
Drying:
Gentle tumble drying is also possible.
Delivery area
We ship worldwide to all countries.
Shipping costs
The shipping costs depend on the order value and the shipping country. The tables below show the different arrangements.
Germany
Shipping method | Duration | 0-49€ | >49€ |
Standard shipping | 2-3 days | 4,90€ | Free of charge |
Express shipping* | Next day | 8,90€ | 4,90 € |
Next Day before 12:00* | Next day before 12:00* | 13,90€ | 9,90 € |
Austria & Switzerland
Shipping method | Duration | 0-49€ | >49€ |
Standard shipping | 3-5 days | 6,90€ | Free of charge |
Premium Shipping | 2-3 days | 14,90€ | 6,90 € |
Express shipping* | 1-2 days | 22,90€ | 14,90 € |
Europe
Shipping method | Duration | 0-99€ | >99€ |
Standard shipping | 4-8 days | 6,90€ | Free of charge |
Premium shipping | 2-3 days | 14,90€ | 6,90 € |
Express shipping* | 1-2 days | 22,90€ | 14,90 € |
USA & rest of the world
Shipping method | Duration | 0-99€ | >99€ |
Standard shipping | 8-20 days | 9,90€ | Free of charge |
Premium shipping | 4-6 days | 24,90€ | 14,90 € |
Express shipping* | 2-3 days | 34,90€ | 24,90 € |
* Express orders received by 2pm will be shipped the same business day. Please note that express shipments in Germany will not be delivered on Saturdays.
** If the delivery is made to a non-EU country, further duties, taxes or fees may be payable by the customer, but not to the supplier, but to the local customs or tax authorities. The customer is advised to check with the customs or tax authorities for details before placing the order.
Package status
With the shipment notification you will receive The tracking number for your package. Via the Parcels App page you can check the current status of your shipment at any time.
Return & Exchange
The cost of return shipping is the responsibility of the buyer. Shipping costs incurred, by reshipping back to the buyer in case of an exchange, will again be borne by William Walker.
The package may be returned using a shipping carrier of your choice. We recommend shipping as an insured package with tracking number. Please send the package to the following address:
lasting brands GmbH
- Returns William Walker -
Stresemannstraße 375 House 11
22761 Hamburg
In order to ensure a quick processing of your return or exchange, please include the official return form with your order number, your name and an info if you want a refund or exchange.
Additional information for returns from a non-EU country
Please note that returns from a non-EU country must be declared as a return. If, due to incorrect labeling, acceptance of the return is only possible against payment of a fee, we reserve the right to refuse acceptance or to deduct the costs incurred from the refund amount.
Frequently asked questions
Strikingly beautiful
"Standing out without imposing" is not only the guiding principle in the development of any William Walker product, it is our promise to you to subtly but noticeably stand out from the crowd with our products.


Sophisticated design
William Walker products come in stylish appearance and thoughtful functionality. The elaborately coordinated composition of the filling material ensures optimal lying conditions for the dog and guarantees a lasting high dimensional stability.
High quality materials
Only the best materials are used in the manufacture of William Walker products. The outer fabric of the dog pillow is 100% polyester. The inner pillow cover is 100% cotton, and the pillow filling is made of recycled visco and foam flakes. The additional addition of polyfiber flakes ensures long-term shape retention and provides healthy air circulation.


Handmade in Germany
The William Walker dog cushion Chill is handmade in Germany. Each dog pillow is individually sewn, filled by hand and corresponds to a piece of true craftsmanship. Attention to detail, a sustainable supply chain for people, the environment and animals form the basis for each of our products.