Delivery area
We ship worldwide to all countries.
Shipping costs
The shipping costs depend on the order value and the shipping country. The tables below show the different arrangements.
Germany
| Shipping method | Duration | 0-49€ | >49€ |
| Standard shipping | 2-3 days | 4,90€ | Free of charge |
| Express shipping* | Next day | 8,90€ | 4,90 € |
| Next Day before 12:00* | Next day before 12:00* | 13,90€ | 9,90 € |
Austria & Switzerland
| Shipping method | Duration | 0-49€ | >49€ |
| Standard shipping | 3-5 days | 6,90€ | Free of charge |
| Premium Shipping | 2-3 days | 14,90€ | 6,90 € |
| Express shipping* | 1-2 days | 22,90€ | 14,90 € |
Europe
| Shipping method | Duration | 0-99€ | >99€ |
| Standard shipping | 4-8 days | 6,90€ | Free of charge |
| Premium shipping | 2-3 days | 14,90€ | 6,90 € |
| Express shipping* | 1-2 days | 22,90€ | 14,90 € |
USA & rest of the world
| Shipping method | Duration | 0-99€ | >99€ |
| Standard shipping | 8-20 days | 9,90€ | Free of charge |
| Premium shipping | 4-6 days | 24,90€ | 14,90 € |
| Express shipping* | 2-3 days | 34,90€ | 24,90 € |
* Express orders received by 2pm will be shipped the same business day. Please note that express shipments in Germany will not be delivered on Saturdays.
** If the delivery is made to a non-EU country, further duties, taxes or fees may be payable by the customer, but not to the supplier, but to the local customs or tax authorities. The customer is advised to check with the customs or tax authorities for details before placing the order.
Package status
With the shipment notification you will receive The tracking number for your package. Via the Parcels App page you can check the current status of your shipment at any time.
Return & Exchange
The cost of return shipping is the responsibility of the buyer. Shipping costs incurred, by reshipping back to the buyer in case of an exchange, will again be borne by William Walker.
The package may be returned using a shipping carrier of your choice. We recommend shipping as an insured package with tracking number. Please send the package to the following address:
lasting brands GmbH
- Returns William Walker -
Stresemannstraße 375 House 11
22761 Hamburg
In order to ensure a quick processing of your return or exchange, please include the official return form with your order number, your name and an info if you want a refund or exchange.
Additional information for returns from a non-EU country
Please note that returns from a non-EU country must be declared as a return. If, due to incorrect labeling, acceptance of the return is only possible against payment of a fee, we reserve the right to refuse acceptance or to deduct the costs incurred from the refund amount.
The Travel Bag Superior can be washed in the washing machine if it is more heavily soiled. To do this, remove the padding via the zip and wash the cover made of imitation leather and polyester on a low spin cycle on the cold or delicate cycle. Do not use a full detergent, only a mild detergent. The carrycot is not suitable for tumble drying.
Lying surface (unfolded) S: 80 x 60 M: 95 x 70 Bag (folded) S: 60 x 40 M: 70 x 45
A comfortable travel cot in a jiffy
The Travel Bag Superior can be quickly and easily transformed into a sleeping place by opening the zipper. This is thanks to the padded lying surface and the velvety soft outer fabric maximum cozy. The filling can be removed for cleaning via another zipper. Thus, the Travel Bag Superior remains beautiful and hygienically clean in the long term. Simply spread out, lie down and feel good - everywhere!
Your perfect companion for every trip
The 2in1 tote bag is super lightweight and can be worn casually over the shoulder or crossbody thanks to two handles. Inside find dog toys, dog blankets but also smaller dogs comfortably place. With the help of the 2-way zipper practical gaps and openings can be created, for example, for the dog's head or bulky items. Whether to the beach or chic to the restaurant, the Travel Bag Superior offers maximum transport comfort and is available in two smart sizes.
Practical bag
The Travel Bag Superior has, in addition to the 2-way zipper, other thoughtful details. Such as the additional pocket attached to the outside. Here slim items, such as cell phone, wallet, passport or other dog utensils can be stored. This extra allows quick access to the desired items and separates them from dirt and dog hair.
